Terms of Service

By accessing or using the GILLES & GRACE website and services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our website.

All products listed on our website are subject to availability. We reserve the right to discontinue any product at any time. Prices are subject to change without notice. By placing an order, you confirm that all information provided is accurate and complete. We reserve the right to refuse or cancel any order at our discretion.

All payments are processed securely through Stripe. By completing a purchase, you authorize us to charge the full order amount to your selected payment method. We accept major credit and debit cards as well as Apple Pay.

We aim to process and ship orders within 2–5 business days. Delivery times vary depending on your location. GILLES & GRACE is not responsible for delays caused by customs, courier services, or other factors beyond our control.

Due to the nature of fragrance products, we only accept returns for items that are damaged or defective upon arrival. Please contact us within 7 days of receiving your order at support@gillesandgrace.com with photos of the damage.

All content on this website, including but not limited to logos, images, text, and product descriptions, is the exclusive property of GILLES & GRACE and is protected by applicable intellectual property laws. Unauthorized use is strictly prohibited.

GILLES & GRACE shall not be liable for any indirect, incidental, or consequential damages arising from your use of our website or products. Our total liability shall not exceed the amount paid for the specific order in question.

These Terms of Service shall be governed by and construed in accordance with the laws of the United Arab Emirates. Any disputes shall be subject to the exclusive jurisdiction of the courts of the UAE.

We reserve the right to update these Terms of Service at any time. Continued use of the website after any changes constitutes your acceptance of the new terms.

For any questions regarding these Terms of Service, please reach out to us: